What is the House of Music? What is there to see here?
The House of Music is an interactive sound museum with four floors. The Vienna Philharmonic Museum is located on the first floor. The second floor, "Sonotopia," is dedicated to sound phenomena – here you can experiment with different sounds and learn a great deal about sound, hearing, and instrument groups. On the third floor, "Viennese Classicism," you'll discover everything you need to know about the most famous composers (Mozart, Beethoven, Schubert, etc.) who lived and worked in Vienna. The fourth floor houses the popular Virtual Conductor and the House of Music Museum Shop.
What are the opening hours?
Daily 10:00–22:00 (also on weekends and public holidays, last entry: 21:00)
Where is the House of Music located?
Seilerstätte 30, 1010 Vienna, so here .
How do I reach the House of Music using public transport?
The nearest stations are Karlsplatz/Opera (U1, U2, U4, 1, 2, D, 71) or Stephansplatz (U1, U3), as well as the Schwarzenbergplatz station (2, D, 71).
Am I allowed to eat and drink in the museum?
No, eating and drinking are not permitted in the museum. However, you are welcome to take a break in the glass-roofed courtyard, have a snack at the vending machine café "Café Nicolai", and then continue your visit to the museum.
Am I allowed to bring my backpack, jacket, or luggage into the museum?
No – for fire safety reasons, backpacks, jackets, large travel bags, and suitcases must be left at the cloakroom. Handbags or similar small bags may be taken with you if you wish. The cloakroom is located near the museum ticket office, is staffed at all times, and check-in is free of charge . There are no lockable self-service lockers.
Do I need to book or reserve tickets for the museum in advance?
Generally, this is not necessary. However, should you wish to do so, full-price tickets and selected discounts can be purchased in advance via www.wien-ticket.at . Other tickets (e.g., group tickets, family tickets, etc.) can only be purchased on-site at the museum ticket office.
Is the House of Music accessible for people with disabilities?
Yes, the entire building is wheelchair accessible via elevator. Accessible restrooms are located on the ground floor – please simply inform the cashier if you require them.
May I leave the museum temporarily and return later?
Yes, if you return on the same day. Please inform the museum ticket office.
Are there guided tours?
The House of Music offers a diverse range of guided tours, including tours for schools, tours as part of the wienXtra holiday program, tours for company events, and tours for special occasions. Please contact us as soon as possible by phone on weekdays at +43 1 513 48 50-28 or by email at fuehrung@hdm.at.
You can also find complete details about our full range of guided tours at www.hdm.at/musikvermittlung
From what age is the exhibition recommended for children?
Ideally, children should be around 5 years old to be able to use all the terminals effectively. Of course, younger and very young visitors are also welcome, with a focus on selected installations and spaces.
What should be considered when visiting a daycare for babies or toddlers? (Strollers, etc.)
You are welcome to bring strollers into the museum. All floors are accessible by elevator. Alternatively, you can leave your stroller at the cloakroom. Changing tables are located on the ground floor (accessible; please ask our ticket staff), near the restrooms in the basement, and in the restrooms on the 1st and 4th floors of the exhibition area. Eating and drinking are not permitted in the museum. However, you are welcome to take a break in the courtyard at any time and then continue your visit.
May I let my child visit the museum alone?
Children under 12 years of age must be accompanied by an adult.
Is it possible to try out musical instruments in the Sound Museum, like playing the drums or guitar?
No, unfortunately that's not possible with us.
I would like to visit the HdM with my school class or a group – what do I need to do?
Please register in advance and as soon as possible so that we can coordinate your visit and avoid overcrowding. We want you and your school class or group to enjoy your visit to the fullest. Please understand that in case of doubt, we will give priority to registered groups. Register by phone at +43 1 513 4850, by email to info@hdm.at , or via our online form .
Is prepayment possible for groups?
No, unfortunately not.
Is there a bus parking area?
No, there is no bus parking directly at the House of Music. A permit is also required to enter the 1st district. The nearest drop-off point for tour buses is at the Kursalon Hübner (Johannesgasse 33).
Is there a smoking area in the House of Music?
No, smoking is prohibited in the entire interior of the House of Music – however, ashtrays are available in front of the 3 entrances (Seilerstätte, Annagasse, Krugerstraße).
Will my inquiries also be answered on weekends and public holidays?
The museum can be reached by phone daily from 10:00 AM to 10:00 PM. Email inquiries will be processed as quickly as possible on weekdays.
CHILDREN'S CONCERTS: How long does a children's concert last?
Usually 1 hour.
CHILDREN'S CONCERTS: When does admission begin?
Usually 20-30 minutes before the concert starts.
CHILDREN'S CONCERTS: Am I allowed to let my child attend the concert alone?
No, children under 12 years of age must be accompanied by an adult.
CHILDREN'S CONCERTS: Do I, as an accompanying person, also need a ticket?
Yes, every visitor to the concert (from the age of 2) needs a ticket.
CHILDREN'S CONCERTS: From what age do children need a concert ticket?
From the 2nd birthday onwards.
CHILDREN'S CONCERTS: My child would rather go swimming – can I return or exchange the tickets?
No, unfortunately concert tickets are non-refundable and cannot be exchanged.
CHILDREN'S CONCERTS: Are strollers allowed in the concert hall?
Unfortunately, for safety reasons, it is not possible to bring strollers, scooters, bicycles, etc. – these can be left/parked in the (glass-covered) inner courtyard.
LIVE ON STAGE: Do I need a separate concert ticket even if I have a membership card?
Yes. Even as a Membercard holder, please pick up a ticket for each Live on Stage concert at our museum ticket office. Please remember that there may not be any tickets available at the box office on the evening of the performance.
LIVE ON STAGE: When does admission begin?
Usually half an hour before the concert starts, so around 7:30 pm. However, delays due to extensive soundchecks are possible.
LIVE ON STAGE: Is there a bar?
Yes, right across from the concert hall. They offer the basics with beer and wine. Soft drinks are available in the self-service Café Nicolai (ground floor/courtyard).
LIVE ON STAGE: Do the concerts take place regularly?
Approximately 12 concerts take place throughout the year, but the exact dates depend on tour schedules and bookings of the respective bands.
LIVE ON STAGE: Are Live On Stage concerts always seated concerts?
Generally yes, only in rare exceptional cases are the concerts unseated.
How and where can I purchase concert tickets for concerts at the House of Music?
At our museum ticket office and online via www.wien-ticket.at
Can I reserve concert tickets?
No – tickets can be purchased either on site at our museum ticket office or online/by phone from Wien-Ticket.
Where do the concerts (children's concerts, Live On Stage,...) take place?
The concert hall is located on the top floor, accessible via the glass elevator in the courtyard. The box office and cloakroom are also located in the courtyard.
The concert is sold out, are there perhaps still any (remaining) tickets available?
No, for our concerts there is no extra allocation for, e.g., the day of the concert itself.
Does a concert ticket also serve as a museum ticket?
No. A separate ticket must be purchased for the exhibition.